“This expansion is aligned with our commitment to ensure that our customers have access to our 5G roaming services wherever they are in the world, and can have meaningful experiences as they travel,” said Alice Ramos, Vice President and Head, International Roaming and Strategic Partnerships.
For customers with Smart 5G SIMs and 5G-capable devices, they can avail of Smart 5G roaming services through 171 telco partners in 92 destinations: Aland Island, Albania, Argentina, Australia, Austria, Azerbaijan, Bahrain, Belgium, Brazil, Brunei, Bulgaria, Canada, China, Crete, Croatia, Cyprus, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Georgia, Germany, Gibraltar, Greece, Guam, Guatemala, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Ireland, Isle of Man, Israel, Italy, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kuwait, Latvia, Lithuania, Luxembourg, Macau, Malaysia, Maldives, Malta, Mauritius, Mexico, Monaco, Netherlands, New Zealand, Nigeria, Northern Ireland, Northern Mariana Islands, Norway, Oman, Peru, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, San Marino, Saudi Arabia, Scotland, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Turkey, United Arab Emirates, United Kingdom, the United States of America, US Virgin Islands, Uzbekistan, the Vatican, Vietnam, and Wales.
To subscribe and check roaming status and other promos and information, customers can visit https://gigaroam.smart.com.ph/. To activate their roaming service before traveling abroad, prepaid customers must text ROAM<space>ON to 333; while postpaid customers can call the hotline *888 or *800 for Smart Infinity customers.
In the Philippines, the PLDT Group’s continued investments in enhancing its integrated network and in innovating its products and services are aligned with the group’s commitment to democratize access to the latest technologies like 5G, enable 5G for all, and deliver leveled-up customer experience across the country. Smart's award-winning mobile network, recently recognized for delivering the Philippines' Best 5G Coverage Experience, according to the latest report by independent analytics firm Opensignal, covers 97% of the population and is part of the Philippines’ largest integrated network that includes PLDT’s most extensive fiber infrastructure.
Smart's innovative mobile products and services contribute to the PLDT Group’s endeavors to narrow the digital divide, provide connectivity to all, and achieve the United Nations Sustainable Development Goals (UNSDGs), particularly SDG 9 – Industry, Innovation, and Infrastructure. These also reinforce the Group’s support for the Government's overall digitalization thrust.
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