PLDT, Smart restoration teams assess Egay-hit areas, set up command center in Dau

[26 July 2023] As of 8am, Philippine Standard Time, PLDT and its wireless unit Smart Communications, Inc. (Smart) continue to work on ensuring their fixed and wireless networks remain resilient following typhoon #EgayPH’s passage.

The Group has activated its command center in Dau, Pampanga, and has been conducting 24/7 monitoring of services in storm-hit communities. These activities have commenced alongside the prepositioning of generator sets, backup fuel, and satellite phones, across storm-hit areas of North Luzon.

“To ensure the stability and resilience of both our fixed and wireless networks in times of disasters, our local response team in Dau, Pampanga, together with our main Integrated Operations Center (IOC) in Makati continue to monitor our services and resources,” said Cathy Yang, First Vice President and Head of Group Corporate Communications at PLDT and Smart.

 

PLDT and Smart services remain available except in areas affected by commercial power failure.

 

“With top-tier network monitoring and multimedia conferencing facilities, PLDT and Smart's IOC and command centers have enabled our network teams to work more efficiently and effectively despite the typhoon,” Yang added.

 

Weather bureau PAGASA reported that typhoon #EgayPH made its landfall at Aparri, Cagayan, and is currently moving west-southwestward over its coastal waters.

 

We urge everyone to take necessary precautions and heed the alerts and warnings of local governments and disaster response authorities.

 

PLDT and Smart remain at the forefront of providing quick, emergency communications support to people and communities in times of disaster.