December 2022 – Apart from gifting loved ones with the perfect presents this holiday season, a treat for yourself is a must for a job well done to end the year on a high note. The possibilities are endless when it comes to making the most of the hard earned bonuses you’ve received.
For those looking at upgrading their laptops, Lenovo is here to give you the best value for money with the latest devices, packed with great features and reliable after sales services to support you should you need help with your great new device.
“Consumers can sometimes overlook the importance of after-sales services. It’s not just a question of whether a brand offers such support, but whether the service is fast, reliable, extensive, and convenient,” said Michael Ngan, President and Country General Manager of Lenovo Philippines.
“For us at Lenovo, innovation does not end with equipping customers with life-changing devices, but also extends to flexible and affordable technical support and solutions. We are committed to being a trusted partner that will support in addressing customers’ unique requirements, as well as navigate their digital transformation journey. Driven by direct customer feedback, we now offer a comprehensive portfolio of lifecycle services that address most PC concerns, covering issues with hardware, software, and connectivity,” added Ngan.
Premium Care
Data migration is made easy with the Lenovo Migration Assistant which
takes away the need for bulky external hard drives. This three-year warranty
policy offers direct and easy connections to Lenovo technicians who can provide
you peace of mind and faster solutions for PC issues and holistic comprehensive
support. With its 24/7 chat support via phone, e-mail, and WhatsApp, users are
instantly guided on how to solve the problem with their device anytime and
anywhere.
If the issue can’t be solved with remote troubleshooting, users can
easily schedule appointments for on-site support, skipping the hassle of
traveling to a service center and waiting in line. Users can instead have the
technician coming to your doorstep for a quick check-up of your devices.
Beginner tech enthusiasts or those simply experiencing roadblocks in
connecting external devices can also get in touch with Lenovo technicians and
ask for advice. Apart from the high-level support on hardware, technicians can
also answer questions on software applications. To top it all off, Lenovo also
offers annual PC Health Check that
allows the experts to spot issues before you, quickly resolve them, and help
you avoid PC problems..
Accidental Damage Protection
After investing in a brand-new Lenovo device, the last thing any user
would want is for untoward incidents to happen which will compromise the device
and the data stored in it. As these incidents could be unpredictable, staying
ahead is key.
From accidental drops, spills, bumps to structural failures including
electrical surges, Lenovo’s Accidental Damage Protection offers in-person assistance. Trained technicians can perform comprehensive
diagnostic tests on-site and make quick fixes using Lenovo-Qualified parts to
reduce the need for more intensive repairs.
With Accidental Damage Protection,
if the PC is not damaged beyond repair, the end users’ own PC is returned. If
repair is not possible, the entire system will be replaced at no additional
charge[1].
Lenovo’s unparalleled Premium Care Services is
available on IdeaPad Slim series, IdeaPad Slim 5 Pro series and all Yoga
devices for three years while Accidental Damage Protection is available in all
2022 (Gen 7) models of IdeaPad Slim 5 series, Yoga, and Legion devices. Devices
with older warranties could be updated with Accidental Damage Protection through
authorized Lenovo resellers.
Legion Ultimate Support
As the gaming industry continues to flourish with new entertainment and
immersive experiences each year, the specifications needed for it also level up
accordingly. By staying true to its tagline, “Stylish Outside, Savage Inside”,
Lenovo provides a one-stop shop for gamers like no other to fully propel gamers
to the lead.
First launched in March 2021, Legion Ultimate Support is the only
gamer-centric support services among competitors that provides users 24/7
access via phone, chat, or email to technicians who are armed with
gamer-centric knowledge such as hardware optimization, software assistance,
in-game settings for some of the most popular AAA games and more. It also
includes on-site support and fast repairs for those tricky problems and overall
technical support to keep the device running in tip-top shape.
Elite level Lenovo technicians has a wealth of product knowledge to keep
Legion devices at 100% performance, 100% of the time to ensure gamers can
expect no lags, no freezes, and no glitches, just high performance all
throughout the day and night on their device.
Today, the Lenovo Legion 2022 (Gen
7) devices are more than just the standard PCs and with the three-year Legion
Ultimate Support, gamers are guaranteed the complete Legion experience.
Getting the best value for money when it comes to devices shouldn’t stop
at great new features and specifications.
With Lenovo, users not only get to enjoy a wide offering of powerful and
innovative technology, but they also have the privilege of unparalleled,
reliable Support Services that cover everything needed to keep the product
running across its lifecycle.
The latest generation of Lenovo devices are available in all Lenovo
Exclusive Stores and authorized
resellers For more information, follow Lenovo
Philippines’ official Facebook page.
[1] Limitation of one replacement product. If the cost per
claim exceeds the price of the product, the product will be replaced. Tablet
claim cap: limited to one claim per 12 months.
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